Refund Policy

At Shade Pieces, we prioritise the quality and safety of our beauty products. Due to hygiene and safety reasons, **all sales are final**. We do not offer refunds, exchanges, or returns on any cosmetics, skincare, or beauty products.  

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos of the product and packaging. We will assess the issue and provide a resolution if applicable.  

By placing an order with Shade Pieces, you agree to this policy.